Email Id : firstname.lastname@example.org | Mobile No. : 09990006615 (10AM - 7PM)
"The Buyer agrees that the title to the goods is transferred to the buyer at the time of placing the Order and dispatch confirmation thereof irrespective of Shipping of Goods and COD which are to be done in due course being a separate chargeable facilities"
Returns and Exchange conditions:
Trendyug.in will accept Return or Exchange only if the following conditions are met.
1. The tags on the product should be intact.
2. The product should be unwashed, unused and in an undamaged condition.
3. The item needs to be returned along with the original packaging.
Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If You observe that the package is damaged or tampered, request You to refuse to accept delivery and inform Trendyug at the earliest. The return process of the product may be restricted by Trendyug depending on the nature and category of the product.
In case or return of product sold through our website, you are required to intimate trendyug within 48- hours of delivery to you. Trendyug does not offer reverse pickup of the items, the customer can send us the shipment himself/herself. Customer is also required to send the scanned copy of courier slip to email@example.com. Trendyug will refund the courier slip amount or INR 150 for the items being returned.
The returned products are subject to verification and checks by Trendyug in order to determine the legitimacy of the complaint/ return.
In the event the return of a product is duly accepted by Trendyug , the value of such product, as originally paid by You during acceptance of delivery of product or otherwise, will be refunded to You. Refund will be processed based on the mode of payment and Trendyug or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a cheque in this regard.